Identified potential sources of business within the client base of the restaurant and trading area. Developed an action plan and client database to pursue new sales orders and track prospective results.
Developed relationships with area businesses and organizations to grow catering sales.
Promptly followed up on all calls and requests in an efficient and expedient manner, including calling for reviews and next orders from recently served clients.
Immediately followed up with any catering clients via phone and was available 24/7 to take orders or questions.
Kept in touch with past clients through phone calls, emails, letters, and personal visits.
Finished and served menu items to Guests, entered orders on the register, greeted Guests at the door.
Created a fun and memorable experience by making sure all of the Guest's expectations were exceeded, including refilling drinks, treating first-time Guests to a sample of something they had not yet tasted and getting to know them to make them feel welcome.
Pre-bussed and cleared tables, completed station side work and maintained Guest-service areas in the restaurant.